Scheduling as a Guest or With Registered Calendar Accounts
All Information About Calendar User Accounts and Their Registration
All Information About Calendar User Accounts and Their Registration
1. Using the Calendar as a Guest: Customers without an account can use the calendar as a guest and proceed directly with the booking. This option is practical if you want to quickly book an appointment without prior registration.
You will receive a confirmation email at the end of the booking with all the information, the teacher’s Meet link, and a link to the appointment page where you can also reschedule.
In addition, you have the option to add appointments to your private calendar (iCal, Outlook, Google Cal).
2. Optional Account Creation After Booking:
After you have made a booking as a guest, you will reach the appointment page (later also through the link in the booking confirmation email) where you have the option to create an account.
This makes future bookings easier as you won’t need to enter your data every time and can manage all your appointments and packages at a glance.
3. Registration for an Existing User Account:
If you already have a calendar account, please sign in at the top right of the login area on the calendar page. This allows you to centrally manage all your bookings, your packages, and account details.
Important!
Always sign in beforehand:
Once you have created an optional user account, you should sign in BEFORE every package purchase and booking. This ensures that all booked hours are correctly recorded and displayed in your account. Your entire booking history remains clear and accessible this way.
Forgot Login Details?
At German Online Institute, we do not have access to your user accounts and therefore ask you to follow these instructions from our calendar provider:
Greetings from the Acuity Scheduling Team.
We ask everyone requesting account access to fill out this form:
https://support.squarespace.com/hc/requests/new?ticket_form_id=360000136328
Using this form helps us keep accounts secure and speeds up the evaluation process. We will review the information you provided and respond as soon as possible with any next steps.
Need further help from Acuity Scheduling? https://help.acuityscheduling.com/hc/en-us
Important Notes on Account Use:
Missing Appointments in Account: If appointments are missing in your user account, please contact our admin support immediately at admin@germanonlineinstitute.com. Our staff can insert missing bookings into your account retrospectively to ensure that your booking history is complete and up-to-date. In any case, you can access appointments also through your booking confirmation emails to reschedule them in time, if necessary.
Summary: Registering for a calendar account offers numerous benefits, such as easy management of appointments and access to your booking history. By signing in before every booking, you ensure that your appointments are correctly saved and avoid the risk that bookings are not properly assigned. Register to efficiently utilize the full range of our services.