Frequently Asked Questions
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Google Meet and Classroom work directly in your browser—no installation needed. No Gmail address required. If using a company device, your IT team may need to enable certain features. Alternatives: private laptop, smartphone, or VPN.
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Your course thrives on feedback. Share it directly with your teacher—after each session or via Classroom. This helps tailor lessons even better to your needs.
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Yes, all materials are digital. We recommend interactive e-books by Hueber Publishing with audio/video tools for real-time collaboration.
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Yes, on request you’ll receive a GOI certificate (with course content, current level, attendance, etc.). Before requesting, please check if your institution requires an official exam result—we offer full exam prep.
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Rescheduling Policy
You can reschedule your lesson up to 24 hours in advance using the reschedule link in:
✔️ Your booking confirmation email
✔️ The calendar app
✔️ Your private calendar appointment (if added)This is a self-management system, giving you flexibility while respecting our teachers’ time.
📌 Important: If you do not reschedule within this timeframe, the lesson is fully charged (100%), regardless of the reason for missing it. This policy is fair for all students and helps us maintain high-quality teaching by ensuring stable working conditions for our teachers.
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Only on request and only for private groups (2–3 people: family, team, friends).
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Yes. Employers can pay directly or reimburse employees. Just send us the invoice details—we’ll take care of the rest.
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You can pay instantly via credit card in our online shop or request an invoice for bank transfer. The package is activated once payment is received.
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Yes. You can request a change at any time—just message your teacher or contact us.
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You’ll meet your teacher, test the method, get tech guidance (if needed), plan your course and learn some German.
Duration: 30 minutes.
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All courses are 100% online with live sessions taught by highly qualified teachers. You’ll receive a Google Meet invite and Google Classroom link with every booking—no software installation needed. Lessons are fully customized to your goals and delivered in a flexible, human-first format.
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You can start anytime. Just book a free trial, and we’ll match you with the right teacher.
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You buy flexible lesson packages (e.g., 5, 10, 20 hours or more) for individual or private group use. The more hours you book, the lower your rate—starting from just €27 per 60 minutes for 1-on-1 lessons. You receive a proper invoice. Company-sponsored courses are welcome.
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Yes. You’ll meet your teacher and experience our lesson style for free before you decide to continue.
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100% personalized. We tailor content, pace, and materials to your goals and preferences. You typically keep the same teacher long-term.
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Choose 30 minutes (for kids), 60, 90, or 120 minutes. Your teacher will adjust the schedule to fit your needs.
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You can reschedule up to 24 hours in advance (via your booking email or calendar link) or request admin to cancel lessons.
Short-notice cancellations are fully charged.
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If a teacher is unavailable, you’ll be offered a replacement or rescheduled session. We provide fast support for technical issues.
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All teachers are personally selected by our founder for their outstanding qualifications, dedication, and teaching personality. We do not work with tutors from unrelated fields who treat teaching as a side job—unless they are exceptionally gifted and passionate about teaching.
We employ both native and non-native teachers—but we don’t select by origin. Instead, we focus on:
✔️ Certified in DaF (German as a Foreign Language)
✔️ Strong academic background in languages or education
✔️ Near-native or native pronunciation
✔️ Standard High German – no dialects
✔️ The right fit for your goals, interests, and schedule
✔️ A warm personality, motivation, the ability to explain well and long-term commitment -
No. We teach only High German. Dialects are not part of our curriculum. All native speakers speak High German and will switch automatically in professional or educational settings.